Account & Access
Registration, email verification, sign-in, password reset, account roles, and profile access.
Get account help →Customer Support
Help with accounts, journals, submissions, tickets, and the Treata Scholars website.
Start with the support area that best matches your question. For an issue that requires staff review, submit a support ticket so the request receives a trackable reference.
Treata ScholarsSupport
Journals & Submissions
Finding the official journal site, submission destination, author guidance, journal scope, and publication information.
Get journal help →Technical Support
Broken pages, login problems, form errors, ticket issues, browser compatibility, or other website problems.
Get technical help →Frequently Asked Questions
Quick answers to the questions users most commonly encounter across Treata Scholars.
Browse FAQs →Track a Request
Use your ticket ID together with the email address used when the request was submitted.
Track ticket →Security & Data Protection
Learn how Treata approaches account security, access controls, anti-abuse measures, and responsible data handling.
Read security information →Common questions
Start with these answers
Where should I submit a manuscript?
Open the relevant journal profile in the Treata Scholars Journal Directory and use its verified submission or official journal link. Operational submission may take place on the journal's own website.
I did not receive an account verification or password reset email. What should I do?
Check spam or junk folders first. If the account email is correct and no message arrives, submit a support ticket and include the email address associated with the account. Never include your password.
How do I follow a support request?
After ticket submission, keep the ticket ID. Use the Track a Support Ticket page together with the same email address used in the original request.
How do I report a publishing-integrity concern?
Use the Contact page and select the Research Integrity category. Provide enough bibliographic or manuscript information to identify the matter, while avoiding unnecessary sensitive information.